Hotel Housekeeping
Operations and Management
Price: 910.00 INR
ISBN:
9789354971389
Publication date:
13/06/2023
Paperback
241.0x184.0mm
Price: 910.00 INR
ISBN:
9789354971389
Publication date:
13/06/2023
Paperback
241.0x184.0mm
Hotel Housekeeping: Operations and Management in its fourth edition continues its endeavour to provide a comprehensive text to students of diploma, undergraduate, and postgraduate courses in Hotel Management and Home Science. Instructors and hotel managers will find the revised book an essential reference tool in training students and staff respectively.
Rights: World Rights
Table of contents
Chapter 1: The Hotel Industry—An Overview
Chapter 2: The Housekeeping Departments
Chapter 3: Managing Housekeeping Personnel
Chapter 4: Contracts and Outsourcing
Chapter 5: Planning Housekeeping Operations
Chapter 6: Daily Routines and Systems
Chapter 7: Housekeeping Inventories
Chapter 8: Composition, Care, and Cleaning of Different Surfaces
Chapter 9: Hotel Guestrooms
Chapter 10: Standard Contents of a Guestroom
Chapter 11: Cleaning Principles Procedures and Organization
Chapter 12: Servicing Guestrooms
Chapter 13: Cleaning Public Areas
Chaper 14: Infection Prevention and Control Protocols for Hospitality Accommodation Facilities
Chapter 15: Supervision in Housekeeping
Chapter 16: Housekeeping Control Desk
Chapter 17: Budgeting for Housekeeping Expenses
Chapter 18: Textiles
Chapter 19: Linen and Laundry Operations
Chapter20: Uniforms
Chapter 21: Sewing Room
Chapter 22: Safety and Security
Chapter 23: Ergonomics in Housekeeping
Chapter 24: Pest Control and Waste Management
Chapter 25: Internal Environment
Chapter 26: Interior Designing
Chapter 27: Interior Decoration
Chapter 28:Facilities Planning and Facilities Management
Chapter 29: Hotel Renovation
Chapter 30: Flower Arrangements and Themed Decorations
Chapter 31: Horticulture
Chapter 32: Sustainability Concepts in Hospitality Properties
Chapter 33: New Property Operations
Chapter 34: Changing Trends in Housekeeping
Features
- New to the Fourth Edition
- Includes CV-19 protocols
- 150+ curated SOPs, formats, exhibits, informative videos, and case studies accessed through QR codes
- Pertinent chapters on ‘infection prevention and control’ and ‘sustainability concepts in hospitality properties’r
- Detailed sections on career and entrepreneurship in housekeeping, resources managed by housekeepers, wowing guests, quality management, workplace diversity, and vendor management
- Comprehensive sections on PPE, HIRA, factors in human comfort, IAQ, five senses concept, sleep science, clinically clean standards, audits, responsible procurement, rethinking hospitality design, certification of eco-sensitive properties, and energy and water efficiency ratings
- Components on Applications of Nanotechnology, Artificial Intelligence, Robotics and latest software
- Detailed discussions on ethnic textiles, themed decorations, mood boards, horticulture equipment, garden styles, hydroponics, and terrariums
Table of contents
Chapter 1: The Hotel Industry—An Overview
Chapter 2: The Housekeeping Departments
Chapter 3: Managing Housekeeping Personnel
Chapter 4: Contracts and Outsourcing
Chapter 5: Planning Housekeeping Operations
Chapter 6: Daily Routines and Systems
Chapter 7: Housekeeping Inventories
Chapter 8: Composition, Care, and Cleaning of Different Surfaces
Chapter 9: Hotel Guestrooms
Chapter 10: Standard Contents of a Guestroom
Chapter 11: Cleaning Principles Procedures and Organization
Chapter 12: Servicing Guestrooms
Chapter 13: Cleaning Public Areas
Chaper 14: Infection Prevention and Control Protocols for Hospitality Accommodation Facilities
Chapter 15: Supervision in Housekeeping
Chapter 16: Housekeeping Control Desk
Chapter 17: Budgeting for Housekeeping Expenses
Chapter 18: Textiles
Chapter 19: Linen and Laundry Operations
Chapter20: Uniforms
Chapter 21: Sewing Room
Chapter 22: Safety and Security
Chapter 23: Ergonomics in Housekeeping
Chapter 24: Pest Control and Waste Management
Chapter 25: Internal Environment
Chapter 26: Interior Designing
Chapter 27: Interior Decoration
Chapter 28:Facilities Planning and Facilities Management
Chapter 29: Hotel Renovation
Chapter 30: Flower Arrangements and Themed Decorations
Chapter 31: Horticulture
Chapter 32: Sustainability Concepts in Hospitality Properties
Chapter 33: New Property Operations
Chapter 34: Changing Trends in Housekeeping