Tourism
Operations and Management
Price: 995.00 INR
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ISBN:
9780198060017
Publication date:
25/03/2009
Paperback
512 pages
241.0x184.0mm
Price: 995.00 INR
We sell our titles through other companies
Disclaimer :You will be redirected to a third party website.The sole responsibility of supplies, condition of the product, availability of stock, date of delivery, mode of payment will be as promised by the said third party only. Prices and specifications may vary from the OUP India site.
ISBN:
9780198060017
Publication date:
25/03/2009
Paperback
512 pages
241.0x184.0mm
Tourism Operations and Management explores core concepts of tourism and explains them through numerous examples, illustrations, tables, and photographs.
Suitable for: The book explains how to set up travel agencies and tour operations and their role in the tourism industry.
Rights: World Rights
Description
Tourism Operations and Management explores core concepts of tourism and explains them through numerous examples, illustrations, tables, and photographs.
Beginning with an introduction to the travel and tourism industry, the book goes on to discuss various types of tourism, tourism infrastructure, telecommunications, tourist transport, and Indian and international tourism organizations. The book explains how to set up travel agencies and tour operations and their role in the tourism industry. Key topics, such as tourism product, tourism marketing, customer service skills, economic, environmental, sociocultural, and political impacts of tourism, and planning, managing, and developing a tourist attraction are discussed at length. The emerging trends in tourism, such as GDS, e-ticketing, and web marketing are also explored. Practical operational aspects as those related to travel regulations, airline geography, and itinerary planning are also discussed. With its practice-oriented approach, the book would also be useful to practitioners such as travel agents and tour operators, besides students.
Table of contents
Chapter 1. Introduction to Travel and Tourism
Chapter 2. History of Travel and Tourism
Chapter 3. Types of Tourism
Chapter 4. Tourism Infrastructure
Chapter 5. Tourist Transport
Chapter 6. Tourism Organizations
Chapter 7. The Travel Agent and the Tour Operator
Chapter 8. Travel Formalities and Regulations
Chapter 9. Airline Geography
Chapter 10. Itinerary Planning
Chapter 11. Tourism Product
Chapter 12. Tourism Marketing
Chapter 13. Customer Service Skills
Chapter 14. Impacts of Tourism
Chapter 15. Attraction Planning and Development
Chapter 16. Emerging Trends in Tourism
Features
- Explains important concepts of tourism operations and management through industry-related examples, formats, and photographs.
- Includes topics such as travel formalities and regulations, customer service skills, tourism marketing, impact of tourism, and emerging trends in tourism.
- Covers operational areas such as setting up travel agencies and tour operations and planning itineraries.
Description
Tourism Operations and Management explores core concepts of tourism and explains them through numerous examples, illustrations, tables, and photographs.
Beginning with an introduction to the travel and tourism industry, the book goes on to discuss various types of tourism, tourism infrastructure, telecommunications, tourist transport, and Indian and international tourism organizations. The book explains how to set up travel agencies and tour operations and their role in the tourism industry. Key topics, such as tourism product, tourism marketing, customer service skills, economic, environmental, sociocultural, and political impacts of tourism, and planning, managing, and developing a tourist attraction are discussed at length. The emerging trends in tourism, such as GDS, e-ticketing, and web marketing are also explored. Practical operational aspects as those related to travel regulations, airline geography, and itinerary planning are also discussed. With its practice-oriented approach, the book would also be useful to practitioners such as travel agents and tour operators, besides students.
Read MoreTable of contents
Chapter 1. Introduction to Travel and Tourism
Chapter 2. History of Travel and Tourism
Chapter 3. Types of Tourism
Chapter 4. Tourism Infrastructure
Chapter 5. Tourist Transport
Chapter 6. Tourism Organizations
Chapter 7. The Travel Agent and the Tour Operator
Chapter 8. Travel Formalities and Regulations
Chapter 9. Airline Geography
Chapter 10. Itinerary Planning
Chapter 11. Tourism Product
Chapter 12. Tourism Marketing
Chapter 13. Customer Service Skills
Chapter 14. Impacts of Tourism
Chapter 15. Attraction Planning and Development
Chapter 16. Emerging Trends in Tourism
