Quality Management
Price: 1130.00 INR
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ISBN:
9780195677959
Publication date:
27/02/2006
Paperback
728 pages
242.0x186.0mm
Price: 1130.00 INR
We sell our titles through other companies
Disclaimer :You will be redirected to a third party website.The sole responsibility of supplies, condition of the product, availability of stock, date of delivery, mode of payment will be as promised by the said third party only. Prices and specifications may vary from the OUP India site.
ISBN:
9780195677959
Publication date:
27/02/2006
Paperback
728 pages
242.0x186.0mm
Quality Management is a comprehensive textbook specially designed to meet the needs of management students.
Suitable for: Quality Management is a comprehensive textbook specially designed to meet the needs of management students.
Rights: World Rights
Description
Quality Management is a comprehensive textbook specially designed to meet the needs of management students.
Quality Management is a comprehensive textbook specially designed to meet the needs of management students. The book explains the core concepts of quality management through practical applications and supplements them with numerous solved examples, caselets, and detailed case studies. Beginning with an overview of quality management, the book discusses in detail quality function deployment, acceptance sampling, statistical process control, and quality standards. It goes on to discuss software quality management, total quality management, Six Sigma, and experimental design and the Taguchi method. Finally, it discusses service quality management, cost of quality, and quality management strategies for Indian industry. Users will find this book highly useful for its coverage of the key concepts of quality management explained through caselets, tables, and diagrams.
Table of contents
Chapter 1.Introduction to Quality Management
Chapter 2.Quality Function Deployment
Chapter 3.Acceptance Sampling
Chapter 4.Statistical Process Control Specification and Control Limits
Chapter 5.Quality Standards and Business Excellence Models
Chapter 6.Software Quality Management
Chapter 7.Total Quality Management
Chapter 8.Six Sigma
Chapter 9.Experimental Design and Taguchi Method
Chapter 10.Service Quality Management
Chapter 11.Cost of Quality
Chapter 12.Quality Strategy for Indian Industry
Features
- Examines the challenges faced by business organizations in quality management
- Explores the emerging issues in quality management from an Indian perspective
- Contains cases and examples in the key areas of quality management
- Includes MS Excel-based solved numerical problems
- Provides chapter-end exercises with concept review and numerical questions and suggests interesting classroom and field projects
Description
Quality Management is a comprehensive textbook specially designed to meet the needs of management students.
Quality Management is a comprehensive textbook specially designed to meet the needs of management students. The book explains the core concepts of quality management through practical applications and supplements them with numerous solved examples, caselets, and detailed case studies. Beginning with an overview of quality management, the book discusses in detail quality function deployment, acceptance sampling, statistical process control, and quality standards. It goes on to discuss software quality management, total quality management, Six Sigma, and experimental design and the Taguchi method. Finally, it discusses service quality management, cost of quality, and quality management strategies for Indian industry. Users will find this book highly useful for its coverage of the key concepts of quality management explained through caselets, tables, and diagrams.
Read MoreTable of contents
Chapter 1.Introduction to Quality Management
Chapter 2.Quality Function Deployment
Chapter 3.Acceptance Sampling
Chapter 4.Statistical Process Control Specification and Control Limits
Chapter 5.Quality Standards and Business Excellence Models
Chapter 6.Software Quality Management
Chapter 7.Total Quality Management
Chapter 8.Six Sigma
Chapter 9.Experimental Design and Taguchi Method
Chapter 10.Service Quality Management
Chapter 11.Cost of Quality
Chapter 12.Quality Strategy for Indian Industry
R. I. (Bob) Tricker
Dinesh Kumar
Alan Bryman & Emma Bell
Alan Bryman
Sarah Gilmore & Steve Williams
Understanding Human Communication
Ronald B. Adler & George Rodman
Alan Sitkin & Nick Bowen
R. C. Sekhar & A. V. Rajagopalan
Management and Entrepreneurship
Kanishka Bedi
